Professional Résumé

With 15 years industry experience in software and a degree in computer science I have mastered skills across various technologies and disciplines. These skills have proven successful customer relationships and product team collaboration. I can help teams build and release software that is useful, competitive and user friendly with quality and in a timely manner. 

SKILLS PROFILE

·        2 years customer relations and technology feedback coordinator, collaborator and program manager

·        Currently working with and learning supercomputing technologies and applications

·        Experienced with international communications and cross continent product development and release, including offshore project management.

·        6 years directly managing various size teams up to as large as 30 persons; 3 years managing virtual teams up to as large as 15 persons; 2 years outsourcing management; 8 years QA experience; ~4 years Program Management experience

·        Experience with Enterprise Servers and Enterprise and Consumer Mobile applications and services

·        In-depth knowledge of software development processes, including agile development methods

·         Proficient with functional specifications; product designs; schedules; managing cross-partner dependencies; working with internal and external partners; driving, managing and performing testing of products (including across a wide-range of servers, devices and languages); and documenting applications for software development kits

·        Proficient in hiring strategies and techniques including offer packages, annual review numbers, salary, bonus

·        Recruited and leveraged vendor resources and external development sites world-wide for outsource testing and development

EMPLOYMENT HISTORY

Microsoft Corporation

Current-January 2009

Redmond, WA

Windows Server High Performance Computing Program Manager

  • TAP (Technology Adoption Program) Program Manager

  • Feature owner: HPC Services for Excel

    • Spec out design and implementation

    • Drive development, adoption/evaluation/POCs, documentation, demos

    • Collaborate with product team and Excel team for feature implemetnations, product stability (quality bar) and bug fixes

    • Responsible for coordinating, planning and executing of product fairs, technical preview events, internal technology readiness training events

Caiman Consulting @

Microsoft Corporation

January 2010-March 2008

Redmond, WA

Windows Server High Performance Computing Technology Adoption Program Manager

  • ·          Responsible for the overall TAP program, quality of feedback, and customer and product team satisfaction from the program

    ·          Responsible for driving customer feedback back into the product

    ·          Coordinate and facilitate partner and team interactions

    ·          Streamline incoming issues through appropriate channels, requires networking across team and functions

    ·          Report on health of program and various metrics relevant to stages of the product development and adoption to team and senior management

Excell Data Corporation @ Microsoft Corporation

August 2007-July 2007
Redmond, WA
Microsoft Corporation – Windows Mobile Devices Partner Response Team
·          Defined Beta regression strategy and managed process including resolving and delegating issues
·          Assisted test manager with planning and documenting test strategies for V1 product
·          Researched and collaborated with existing team to create a central repository for all team processes
·          Trained new hire contractors and leveraged them as a virtual team         

Microsoft Corporation

September 2006-September 1996

Redmond, WA

Windows Live for Mobile

·          Managed, planned and delivered Mobile Services Protocol 2.6 and 3.0 improvements for Mobile Mail and added new Calendar service for 3.0

·          Collaborated  with internal teams to define a synchronization strategy in line with the company goals, including driving the outcome back to teams

·          Scoped and delivered, G2 Mail client enhancements

·          Rebranded Browse Mail experience, including delivering a refresh for WAP 2.0 clients that extended to 20 markets

Windows Mobile

·          Built and managed test team that included fulltime and vendor resources for testing customer updates for PPC and Smartphone that included new feature requests, product updates and fixes.

Exchange Server

·          Tested Exchange Server 4.0, 4.0 SP(n), 5.0, 5.0 SP(n), 5.5, 5.5 SP 1

·          Built and managed test team from 0 to 30 persons responsible for workflow solutions, KMS, ASN (application services for Lotus Notes), Unified messaging, and the beginning of a mobile gateway solution hosted on Exchange.

·          Responsible for hardware, lab, and personnel career growth

Microsoft Global Resourcing

November 1999-December 2001

Stockholm, Sweden

·          Assisted in evaluating personnel and project processes for newly acquired subsidiary.  Learned existing project and processes quickly.  Assessed need and the subsidiary’s ability to change existing processes and led the adoption of new or modified processes where it made sense

·          Led onsite team to prepare core infrastructure and installation of existing products for release under the Microsoft brand, including remotely managing cross-continent relations and deliverables

·          Hired test team, trained existing quality team, collaborated with development team to increase test coverage of code by incorporating tools written by test team

Responsible for the building and delivering of an SMS Gateway in Sweden for MSN Mobile in Redmond, WA

Awards

 2010 - Gold Star award

Education
1995 - 1990 Case Western Reserve University Cleveland, OH
B.A. Computer Science
-- 1994 – 1991 Teaching assistant for Computer Science 101, Turbo Pascal (including pointer manipulation)
--Dean’s Honor List spring 1994
-- Founding member Alpha Phi Omega and Alpha Xi Delta

ACTIVITIES

-- Member Alpha Xi Delta, Alpha Phi Omega
-- Competitive Rock Climber